Informativa sulle spedizioni

Shipping Policy

Thank you for shopping with Vivastones.

Order Processing

- All orders are processed within 1–2 business days.
- Orders are not processed or shipped on weekends or public holidays.

Shipping Fees

- Italy: €7.00
- Europe: €7.00

Estimated Delivery Times

Italy

- 3–5 business days

Europe

- 5–7 business days

Delivery times are estimates and may vary due to weather conditions, customs procedures, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can follow your package.

Shipping Address

Please make sure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery or the expected delivery date. We will work with the shipping carrier to resolve the issue.

If you have any questions about shipping, please contact our customer support team.